Terms and Conditions

Terms of use

This page states the “Terms of Use” under which you (“You”) may use www.Nemmadi.in (“Website”), an online service to seek home improvement services and solutions

The Website is owned by Aadhya Didactics Private Limited (“Company”).

These Terms of Use include the privacy policy which is incorporated into these Terms of Use by reference. By using the Website, You are indicating your acceptance to be bound by these Terms of Use, including the privacy policy.

We may revise these Terms of Use at any time by posting an updated version to the Website. You should visit this page periodically to review the most current Terms of Use because they are binding on You.

The Website and the App may be used only for lawful purposes by persons seeking home improvement services and solutions.


In order to access or use the Website and/or the App, You need to be competent to contract under the Indian Contract Act, 1872. By accessing the Website , You represent and warrant that You are eligible to contract under the Indian Contract Act, 1872. We may suspend or terminate your access to the Website and/or the App, without any prior notice to You, upon receipt of any notice or communication from any user or any governmental authority, self-regulatory agency or any other person that You have violated these Terms of Use or any other provision of applicable laws or regulations and standards prescribed by the self-regulatory agency in connection with the use of the Website and/or the App.


You shall not upload, post or otherwise transmit any content, that is obscene, unlawful, derogatory or defamatory of any racial, religious or ethnic groups, or material that misappropriates or infringes intellectual property rights of others, on or through the Website and/or the App.
You undertake that You will not host, display, modify, publish, transmit, update or share any content including data, text, message, review, comments, description, image, sound, and video that:
  • belongs to another person and to which You do not have any right to;
  • is harmful, harassing, blasphemous defamatory, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • harm minors in any way;
  • infringes intellectual property rights of others;
  • violates any laws for the time being in force;
  • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • impersonate another person;
  • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer, computer network data, computer data base or software; or
  • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
In the event we (i) receive a written notice from a third party alleging that the content infringes its intellectual property rights; or (ii) receive a written notice from a self-regulatory organization that any user is in violation of the regulations or standards prescribed by it; or (iii) become subject to any inquiry or claim or governmental investigation; or (iv) determine, in our sole discretion, that the content violates any applicable laws, regulation or rights of any third party, or the terms of these Terms of Use, we shall have the right to remove any content pertaining to such claim from the Website and/or the App immediately upon receipt of any notice or claim.


When You register with the Website and/ or the App, You will be asked to provide certain information including, without limitation, a valid e-mail address and mobile number (“Information”). In addition to the Terms of Use and any privacy policy applicable to the Website and the App, You understand and agree that we may disclose to third parties, on an anonymous basis, certain aggregate information contained in your registration application. We will not disclose to any third party your name, address, e-mail address or telephone number without your prior consent, except to the extent necessary or appropriate to comply with applicable laws or in legal proceedings where such information is relevant.
You are responsible for maintaining the confidentiality of your account and passwords. You shall be responsible for all uses of your Website and/ or App registrations and passwords, whether or not authorized by You. You are not authorized to share your password or other account access information with any other party, temporarily or permanently, and breach of this obligation may amount to disabling your account.
Please check the privacy policy for further details regarding your Information.


You agree, understand and acknowledge that:
  • Our function is limited to providing a platform for enabling persons seeking home improvement services and solutions, find the same.
  • We have no control over the content and we do not have an obligation to review or modify the content made available to You through the Website and/or the App.
Please note that: (i) we do not recommend or endorse any employee on the Website and/or the App; and (ii) we do not make any representations or warranties with respect to the employees.
You may be provided with links on the Website and the App that direct You to third party websites or applications or content, including advertisers (collectively “Third Party Links”). We do not endorse any Third Party Links that You may be directed to from the Website. Your access to such Third Party Links shall be subject to the terms of use of such Third Party Links, and You shall access such Third Party Links at your sole discretion and by accessing You assume sole responsibility for any and all losses and liabilities arising from such access. We shall not be responsible for any loss, damage, liabilities or claims resulting from your access to or the use of the services provided by the Third Party Links.

Limitation of liability

The Company (nor its employees, agents, suppliers or affiliates) shall not be liable to You for any lost profits, or any indirect, special, incidental, or consequential loss or damage of any kind, or for damages that could have been avoided by the use of reasonable diligence, arising in connection with the provision of services, even if the we have been advised or should be aware of the possibility of such damages. In no event shall we be liable to You for any punitive, additional, consequential or remote damages.


  • You agree to indemnify, defend and hold the Company, its affiliates and each of their officers, directors, employees and agents harmless from and against any and all damages, claims, suits, actions, causes of action, demands, liabilities, losses, costs and expenses arising out of or resulting from any claims (i) relating to any content provided, published or otherwise transmitted on the Website and/or the App including any violation or infringement of any third-party intellectual property rights, claims of defamation, invasion of privacy or right to publicity or (ii) the breach of any of the warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations or (iii) breach of the terms of these Terms of Use.
  • We do not warrant or represent that the services will be uninterrupted, error-free, or completely secure. You acknowledge that there are risks inherent in operating conditions, internet connectivity, third party software components and other reasons beyond our control that could result in the loss of content or unavailability of services or loss of any other information relating to activities carried out through the Website and the App.
  • To the extent permitted by applicable law, we disclaim any and all warranties not expressly stated in these Terms of Use.
  • You acknowledge and undertake that You are accessing the Website and/or the App at your own risk and are using your best and prudent judgment in doing so. We shall neither be liable nor responsible for any actions or inactions of any user, nor any breach of conditions, representations or warranties provided by any user. We shall not mediate or resolve any dispute or disagreement between You and any other user.

Privacy Policy

Aadhya Didactics Private Limited (“Company”) understands the importance of privacy and is committed to respecting the privacy of every person who shares information with the Company.

The purpose of this privacy policy (“Policy”), as amended from time to time, is to give you an understanding on how we intend to collect, store, transfer and use the information you provide to us through our website http://www.dsnag.in (“Website”) and our mobile application dSnag!/d2Snag! (“App”). The Policy may be subject to further changes. Upon updating the Policy, we may revise the “Updated” date at the bottom of this Policy. We suggest that you regularly check this portal to apprise yourself of any updates. Your continued engagement with us will imply your acceptance of such updates to this Policy.

By visiting our Website or downloading our App or creating an account with us, you explicitly give consent, without any limitation, for your personal information to be handled as described in this Policy. Your use of our Website or our App, and any dispute over privacy, is subject to this Policy and our terms of use, including its applicable limitations on damages and the resolution of disputes. The terms of use is incorporated by reference into this Policy. Please read this Policy carefully as it affects your rights and liabilities under law. If you do not accept the privacy policy stated herein or disagree with the way we collect and process personal information collected on the Website or the App, please do not use it.

Information collected

We collect the following information when you visit our Website or download our App: personal information, demographic information, behavioural information, and indirect information or combinations of the same. In the event you choose to log into our Website or App using a social media ID, we may collect information from your social media account shared with us.

Personal information is information that can be used to identify you, or any other individual to whom the information may relate, personally. We do not collect personal information unless you choose to provide it to us. Some examples of personal information that we collect in some areas of our Website and our App, depending on the services you use, are: name, address, e-mail address, telephone number, contact information and billing information. You hereby also expressly authorise us to store or transfer the information you have provided to us, to any data centre located either in India or in any other country, to the extent necessary to effectively provide the services to you under the terms of use.

Demographic information is information that is not unique to you in the sense that it refers to selected population characteristics, such as your PIN code or postal code, age and gender.

We also collect personal information like bank account details, debit or credit card details or other payment details limited for the purpose of collecting payment for the services provided by us.

We may collect the following information about your use of our Website and App through cookies and other technologies: domain name, browser type and operating system; page views; links you click; IP address; location information; the length of time you visit our website and or use our website; referring URL; access date and time; location and language information; device name and model; operating system type, name, and version; your activities within the Website and the App. We may combine this information with other information that we have collected about you, including, where applicable, your user name and name.

How information is used-

The information collected by us is used by us for providing services, responding to queries or clarifications, upkeep and maintenance of the Website and App, to improve services provided by us and to provide a positive experience for the user.

User’s consent to use the information-

By registering with us, you give us express consent for the following:

To create an account;
To allow us to contact you to understand your requirement of services;
To provide your information to our employees for the purpose of providing services required by you;
To help our employees contact you;
To provide your information to third parties like providers of payment gateway services;
To inform you of updates, services, security updates from time to time;
To contact you to for feedback, or keep you informed of any promotions or contests; and
To provide you with internal updates, newsletters and reports.
Disclosure of information to others-

We may disclose your information, including your personal information, as follows:

Users of Our Services: Any comments or other information that you post to our Website or our App, or that you submit to us as feedback, may be available to all other users.
Service Providers: We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform services for us. These service providers may only use the information we share with them on our behalf, in order to provide services to you.
Affiliates: We may disclose the information we collect from you to affiliates and subsidiaries of Aadhya Didactics Private Limited; however, if we do so, their use and disclosure of your information will be subject to this Policy.
Business Transfers: If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, we may transfer the information we have collected about you to the acquiring company.
In Response to Legal Process: We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process.
To Protect Us and Others: We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of this Policy, or as evidence in litigation in which we are involved.


The security of your information is important to us. We have adopted reasonable security practices and procedure, as further described in our information security policy of the Company, available at Company portal to ensure that the information collected is secure. You agree that such measures are secure and adequate.

While we will endeavour to take all reasonable and appropriate steps to keep secure any information which we hold about you and prevent unauthorized access, you acknowledge that the no electronic medium / security measure is one hundred percent secure and that we cannot provide any absolute assurance regarding the security of your information. We will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by us in relation to your information.

Changes to Privacy Statement:

If we decide to materially change the substance of this Policy, we will post those changes through a prominent notice on the Website and the App so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.

Legal and Contact Information:

If, at any time, you have questions or concerns about this Policy, please feel free to contact us at http://www.dsnag.in

Grievance Officer, as required under the Information Technology Act, 2000 is: Uday S Prakash

We endeavour to provide you with the best services and to answer queries and resolve issues in the best manner possible.

Suspension and termination of account

We may terminate, suspend or limit your access to your account or block devices using your IP address from accessing the Website and/or the App:
  • if we determine, in our sole opinion, that You have misrepresented any information You provide us;
  • if we determine, in our sole opinion, that You are ineligible to access the Website and/or the Ap in accordance with law;
  • if You are in breach of any term of these Terms of Use;
  • if we are required to do so by law.


You agree that any dispute or claim related to your use of the Website and/or the App is subject to the exclusive jurisdiction of the courts of Bengaluru, India, and will be adjudicated as per the laws of India for the time being in force.


If You have any questions about these Terms of Use or otherwise need to contact us for any reason, You can reach us at [email protected]
Grievance Officer, as required under the Information Technology Act, 2000 is: Uday S Prakash

Return, Refund and Cancellation Policy

We want to ensure our clients are satisfied.

If you are not satisfied with our work, please get in touch with us and we will help you.

You may reach us at [email protected]

We promise to be fair to each other, so if something is not to your satisfaction we will be glad to hear you out and discuss it at length.

If needed and warranted we would repeat the service.

After placing the order customer can cancel the order within 1 hour if he/she wishes to. And in case of customer requests a refund, it will be processed through same mode within 10 working days. There are no products to be returned as we are a service provider.