Frequently Asked Questions

When a customer is asked by a developer or builder to take delivery of a house, flat, or villa, a Pre-delivery Quality Inspection (Home Inspection) must be conducted. This inspection ensures that the home is in perfect condition for the customer to move in and that the builder has met all obligations in terms of specifications and quality of the finished home.

Yes it is. A Home Inspection is one of your first opportunities to view your completed home.

Any item that is damaged, incomplete, missing or not operating properly should be noted to verify that these conditions existed prior to occupancy.

If something is not installed or completed, the Home Inspection helps you to demand it from your builder.

A Home Inspection helps you understand your home better and provides peace of mind. It prevents the need for rectifications at your cost after taking over, which can be inconvenient and costly when rectifying an occupied home.

A Home Inspection covers architectural, civil engineering, plumbing, electrical, housekeeping, safety, and workmanship quality aspects.

We follow an elaborate checklist covering 1500+ points gathered over three decades of experience handling a variety of projects.

This being a visual report, most observations are self-explanatory, leading to rectification. In more complex issues, detailed suggestions will be provided.

Yes, the cost depends on the built-up area of the house or apartment. For villas, external surfaces and points are checked, which involves a little additional cost.

Yes, we have the expertise to conduct Home Inspections for industrial and commercial buildings.

No, we do not provide suggestions for interior design.

A team of trained professionals with an eye for quality will conduct the Home Inspection using advanced instruments and gadgets.

No, the inspection does not include vaastu compliance. It is focused on engineering aspects.

The most common home inspection problems include hollow tiles, slope issues for water flow, plumbing problems, pest infestations, hidden mould, and electrical issues.

There is no mandatory fix legally. However, buyers should request fixes that address health hazards or major risks to the property, such as mould, plumbing issues, electrical hazards, and structural problems.

It depends on the size of the home and the number of rooms. An average inspection takes about 4–4½ hours, with an additional 1–1½ hours for a villa.

After receiving your home inspection report, you should read and understand it, discuss it with your home inspection company if needed, prepare a repair addendum, and request repairs from the builder — especially if the property comes under RERA.

Livable area refers to the total area that can be used by the occupants, excluding internal walls' footprint. Carpet area, as defined by RERA, is the area within the four walls, including the thickness of inner walls, but excluding shafts and balconies.

Our thoroughness and depth of inspections, combined with decades of experience, give us an edge over others. We are a dedicated quality audit engineering consulting firm focused purely on construction quality management.

In addition to inspecting internal areas, we also inspect the external area, terrace, swimming pool, and landscape of villas, which involves additional work and cost.

We require full payment to confirm the booking and allocate resources. This policy ensures commitment and accountability.

We have followed this policy for the past 7 years without any issues. As a registered corporate entity, we are accountable to many government authorities.

De-Snagging or re-inspection is an optional service offered to check if previously identified issues have been rectified. It is not included in the initial offering as some clients prefer to check these themselves.

We do not conduct structural inspections involving core samples. However, we identify and report any structural distress symptoms for further evaluation by structural engineers.

De-Snagging or re-inspection involves visiting the property a second time after the initial issues identified are rectified, to ensure the problems have been resolved.

No, it is a separate service.

General Observations include non-specific points such as ceiling height, cleanliness, functional weep-holes in doors and windows, etc.

In addition to general observations, we also check the make of CP fittings, sanitary fittings, and electrical fixtures.

We report the findings of what is installed on-site by observation, without comparison.

A 360-Degree Video captures the interior area of your home using a special camera, allowing a comprehensive view of the house.

This involves comparing what was promised by your builder with what is actually installed on-site, such as CP and sanitary fittings, electrical fixtures, and TV and telephone point provisions.

Your presence is welcome but not mandatory.

We will explain the process to you when you get on the phone with us.

After the engineering team performs the audit, the findings are reviewed by a senior with extensive experience to ensure accuracy and completeness.

We take 3 working days to ensure thoroughness and accuracy. Expedited delivery is available for an additional fee, contingent on availability.

Expedited delivery is available for an additional fee.

Yes, we can conduct the inspection in your absence and share a walk-through video if it is within your agreed scope of services.

We require a minimum of 12 hours advance notice.

Generally, 1 engineer and 1 electrician will visit. For larger properties, additional personnel may be required to ensure timely completion.

An average-sized home inspection takes approximately 4–4½ hours.

Dampness refers to the presence of unwanted moisture in the structure of a building, which can cause damage and health issues.

Dampness in walls can be caused by water leakage, poor drainage, inadequate waterproofing, or high humidity levels.

Signs of dampness include mould growth, peeling paint, water stains, a musty smell, and damp patches on walls and ceilings.

Dampness can lead to structural damage, health problems like respiratory issues, and an unpleasant living environment.

Preventing dampness involves ensuring proper drainage, waterproofing, ventilation, and repairing leaks promptly.

The different types of damp include rising damp, penetrating damp, and condensation.

Treating dampness involves identifying and eliminating the source of moisture, repairing any damage, and improving ventilation.

Tools used to detect dampness include moisture meters and thermal imaging cameras.

Addressing dampness promptly prevents further damage, reduces repair costs, and maintains a healthy living environment.

Yes, a Home Inspection can include checking for signs of dampness and assessing the condition of waterproofing and drainage systems.

An RWA HOTO (Resident Welfare Association Handover-Takeover) Audit is a critical process in transferring ownership and responsibility of a housing project from the builder to the Residents' Welfare Association. It ensures that all installations, amenities, and documentation are in proper condition as per the agreed specifications.

The HOTO Audit is crucial for ensuring that the assets are in good working condition before being handed over to the RWA. This due diligence prevents the RWA from incurring additional costs on assets that may not be in the best condition.

An external audit agency, usually hired by the RWA, conducts the HOTO audit to ensure compliance and rectify any discrepancies. It is advisable to engage a professional company with domain experience and expertise in the required disciplines.

The audit findings are shared with the builder for rectification of any identified issues or shortcomings.

Due to the complex and technical nature of HOTO audits, it's advisable for RWAs to engage professional agencies with expertise in various engineering disciplines.

While Facility Management Service companies can assist in the takeover, they may not have the expertise in the construction process to understand and identify all potential issues. Therefore, engaging a third party with expertise and no conflict of interest is recommended.

An improper HOTO without a thorough audit can lead to significant issues, such as taking over malfunctioning assets, legal troubles due to missing statutory documents, and additional costs for rectification of unnoticed deficiencies.

A HOTO Audit checklist can include:

• Inspections of common areas like basements, gardens, lifts, generator sets, WTP, STP, swimming pools, clubhouses, etc.
• Maintenance and safety certificates for lifts, generators, and other equipment.
• As-built drawings and manuals for all installations and equipment.
• List of all vendors, contracts, and service agreements.
• Completion certificate and other relevant certifications.

The HOTO process typically includes:

• Quality Audit: Ensures all installations are done correctly.
• Design Audit: Checks the adequacy of the building services provisions.
• Documentation Audit: Verifies all necessary documents are handed over.
• AMC Advisory: Ensures all required Annual Maintenance Contracts are in place.
• In-depth Audits: Specific audits of facilities or issues as desired by the RWA.

It includes inspection of construction workmanship, amenities, utilities, and safety systems, focusing on both civil engineering and MEP aspects.

Areas like basements, lifts, electrical rooms, fire fighting systems, and parking are thoroughly checked for quality and compliance.

Advanced tools like moisture metres and thermographic imagers are used for detailed inspection and analysis.

It identifies poor-quality work or compliance issues, which, if unaddressed, could lead to additional costs for the RWA.

A Design Audit checks the adequacy of building services against project requirements and National Building Code standards.

It ensures that facilities like sewage treatment plants, electrical transformers, and fire fighting systems meet the complex's full occupancy needs.

The audit covers electrical works, plumbing, fire fighting installations, and their compliance with design and safety standards.

Design audits are carried out by professionals with expertise in architectural, plumbing, electrical, and firefighting consultation.

It prevents future surprises or rectifications, ensuring the builder addresses any issues during the HOTO process.

This audit ensures that all necessary construction, operational, and statutory documents are handed over by the builder.

Documents like building plans, NOCs, operational manuals, and statutory compliance certificates are audited.

This audit is usually performed by professionals well-versed in legal and technical aspects of property management.

Missing or incomplete documentation can lead to operational challenges and legal issues for the RWA.

AMC Advisory ensures that Annual Maintenance Contracts (AMCs) for various equipment and facilities are in place and comprehensive.

It optimises expenditure for the RWA by ensuring essential AMCs cover all necessary aspects without unnecessary costs.

It scrutinises the comprehensiveness, periodicity, and hidden costs of each AMC.

AMC Advisory should be managed by experts who can evaluate the technical and financial aspects of AMCs.

Inadequate AMCs can lead to unanticipated maintenance issues and financial strain on the RWA.

It is the project owner, i.e. the builder / developer, who appoints Nemmadi.

Definitely not. While a builder has engaged Nemmadi in a project, we do not provide service to individual owners in the same project as it would be a conflict of interest.

We are a third party providing an impartial assessment of the quality without any bias. We, along with our parent company, have an impeccable record of unbiased working which guards our long-standing reputation in the industry.

When appointed by the builder, we inspect from the perspective of his customer. When snags are cleared beforehand, it enhances his reputation as well as our integrity.

The builder has to face his customers and answer difficult questions and clear the issues demanded by them. This transaction involves unpleasantness and may lead to a not-so-good experience, with customers ultimately feeling dissatisfied.

By appointing Nemmadi, the issues that would be raised by customers are resolved proactively. This eases the difficult handover process and makes the customer experience a pleasant one — enhancing their confidence and the brand value of the builder.

Good news — but think it over.

Being members of the same organisation and transacting with each other on many issues day in and day out, an unbiased opinion of each other's work can hardly be expected. In extreme cases, collusion cannot be ruled out.

Nemmadi, being an external agency, does not have any such compulsion. We follow a stringent disciplinary policy to ensure our employees work without any fear or favour.

Team Nemmadi is selected carefully and trained extensively by professionals with 30+ years of experience on a variety of projects and issues. Their exposure to different projects, along with the use of modern equipment and gadgets, makes them versatile.

Each project is unique in nature and the scope varies drastically. So the charges will be mutually agreed upon after a detailed study of the project and deliverables.

Yes. After the first inspection a snag report will be issued. The builder has to carry out rectifications and offer for re-inspection. Nemmadi will inspect again to verify the status and certify only after the standards are met to its satisfaction.

NEMMADI.IN shall use sound and professional principles and practices for the performance of the Services and shall reflect NEMMADI.IN's knowledge, skill and judgment.

NEMMADI.IN shall communicate to the CLIENT all observations made and data obtained in the course of our affiliation with the CLIENT.

The CLIENT shall formally introduce NEMMADI.IN to the developer/builder as its authorized representative to carry out the inspection of the Premises, and the builder/developer shall offer all assistance and information to NEMMADI.IN to carry out its services effectively. If the client cannot come personally, an authorization letter/mail shall be given in the format shared.

The CLIENT shall ensure that NEMMADI.IN and its representatives have unhindered access to the premises for inspecting.

NEMMADI.IN and the CLIENT shall hold each other saved harmless and indemnified from any loss, claim, awards of damages, suit, litigation, or demands arising out of:

• breach of this Agreement, or
• misrepresentation.

Further, the CLIENT shall keep NEMMADI.IN saved harmless and indemnified from all costs and consequences suffered by NEMMADI.IN for performance of the Services as per the terms of this Agreement.

Notwithstanding anything stated, the maximum liability of NEMMADI.IN relating to Services shall in no event exceed 10% of the total fee to be paid pursuant to the Agreement.

The inspection and report thereof are for the use of the CLIENT only. NEMMADI.IN shall be the sole owner of the report and all rights to it. The CLIENT will have no automatic right to use the report as evidence or in any manner in any litigation between them and the builder/developer or any other party. The CLIENT may use the report in such litigation only on express written permission of NEMMADI.IN, having agreed to bear all incidental expenses and compensation for the time spent by NEMMADI.IN in this regard.

NEMMADI.IN's inspection of the Premises and the report thereof are in no way a guarantee or warranty, either express or implied, regarding the future use, operability, habitability or suitability of the home/building or its components. The guarantee or warranty is deemed vested with the builder/developer from whom the CLIENT is acquiring the Premises.

NEMMADI.IN will carry out the inspection in good faith of readily and easily accessible areas for apparent defects and assumes no liability for the cost of repair and replacement of unreported defects and deficiencies, either current or arising in the future as concealed or latent defects. The CLIENT acknowledges that the liability of NEMMADI.IN, its agents and/or employees, for claims or damages, costs of defense of suit, legal fees and expenses arising out of or related to NEMMADI.IN's negligence or breach of any obligation under this Agreement — including errors or omissions in the inspection or the report — shall be limited to liquidated damages of a maximum of 10% of the fee paid, and this liability shall be exclusive.

The Parties agree that any litigation that arises out of this Agreement shall be filed only in the courts in Bengaluru, Karnataka.

This Agreement is neither transferable nor assignable.