Deputy Manager – Total Quality Management (TQM)
Nemmadi's Total Quality Management function is the backbone of everything we deliver — from Pre-Delivery Quality Inspections (PDQI) to RWA HOTO audits across 12+ cities. As our project count grows , we're looking for a Deputy Manager – TQM to work closely with the COO, take ownership of day-to-day oversight across all projects, and help build a stronger, more scalable TQM system. This is a senior, high-trust role designed to provide a genuine second line of leadership for the TQM function.
What you’ll do
- Report directly to the COO, acting as deputy and backup for the TQM portfolio.
- Monitor TQM activity across all live projects, and take up independent site monitoring wherever required.
- Coordinate with and guide Nemmadi's on-site TQM/QA-QC engineers, and follow up on compliance with quality protocols and timelines.
- Review checklists, inspection reports, site observations and other deliverables submitted via the Nemmadi App.
- Track Non-Compliance Reports (NCRs) and other corrective and preventive actions through to closure, across all projects.
- Coordinate weekly quality review meetings and ensure timely follow-up on Minutes of Meetings (MOMs).
- Consolidate project-wise quality data into structured MIS and reporting formats for leadership review.
- Identify recurring quality issues across projects, investigate root causes, and drive improvement measures.
- Support the design, documentation and rollout of a stronger, more scalable TQM system — covering site monitoring, reporting and corrective-action processes.
- Progressively take on greater ownership of the TQM function as the project portfolio grows.
What we’re looking for
- Bachelor's degree in Civil Engineering (or related); a certification in Quality Management (ISO 9001, Six Sigma, or equivalent) is a plus.
- 10–15 years of experience in QA/QC, TQM or site quality supervision, ideally spanning construction, or real estate.
- Demonstrated experience coordinating or mentoring a team of site/QA engineers across more than one location.
- Working knowledge of construction quality checks across civil, finishing and MEP works, and awareness of NBC/IS codes.
- Comfortable with material and concrete testing methods (cube, slump, rebound hammer/UPV).
- Strong reporting and documentation skills; comfortable consolidating data into MIS and dashboards.
- A self-starter who takes ownership and drives outcomes independently, without needing close supervision.
- Excellent written and verbal communication skills; confident coordinating across engineers, contractors and leadership.
- Willingness to travel to project sites across Nemmadi's operating cities as required.