FAQ

Why do we need Home Inspection?

When a customer is asked by a developer or builder to take delivery of a house, flat, or villa, a Pre-delivery Quality Inspection (Home Inspection) must be conducted. This inspection ensures that the home is in perfect condition for the customer to move in and that the builder has met all obligations in terms of specifications and quality of the finished home.

It is necessary to have a Home Inspection?

Yes it is. A Home Inspection is one of your first opportunities to view your completed home.

Any item that is damaged, incomplete, missing or not operating properly should be noted to verify that these conditions existed prior to occupancy.

If something not installed or completed, the Home Inspection helps you to demand from your builder.

What is the use of Home Inspection?

A Home Inspection helps you understand your home better and provides peace of mind. It prevents the need for rectifications at your cost after taking over, which can be inconvenient and costly when rectifying an occupied home.

What are areas covered under Home Inspection?

A Home Inspection covers architectural, civil engineering, plumbing, electrical, housekeeping, safety, and workmanship quality aspects

How do you ensure that no points are missed during checking?
We follow an elaborate checklist covering 1500 + points gathered over three decades of our experience handling variety of projects.
How are corrections or changes suggested?

This being a visual report, most observations are self-explanatory, leading to rectification. In more complex issues, detailed suggestions will be provided.

Does the cost of a Home Inspection depend on the built-up area?

Yes, the cost depends on the built-up area of the house or apartment. For villas, external surfaces and points are checked, which involves a little additional cost.

Do you conduct Home Inspections for industrial or commercial buildings as well?

Yes, we have the expertise to conduct Home Inspections for industrial and commercial buildings.

Do you provide suggestions for interior design?

No, we do not provide suggestions for interior design.

Who will conduct the inspection?

A team of trained professionals with an eye for quality will conduct the Home Inspection using advanced instruments and gadgets.

Will the inspection include vaastu compliance?

No, the inspection does not include vaastu compliance. It is focused on engineering aspects.

What are the most common home inspection problems?

The most common home inspection problems include hollow tiles, slope issues for water flow, plumbing problems, pest infestations, hidden mould, and electrical issues.

What fixes are mandatory after a home inspection?

There is no mandatory fix legally. However, buyers should request fixes that address health hazards or major risks to the property, such as mould, plumbing issues, electrical hazards, and structural problems.

How long should a home inspection take?

It depends on the size of the home and the number of rooms. An average inspection takes about 4–4½ hours, with an additional 1–1½ hours for a villa.

What is the next step after a home inspection?

After receiving your home inspection report, you should read and understand it, discuss it with your home inspection company if needed, prepare a repair addendum, and request repairs from the builder, especially if the property comes under RERA.

What is meant by livable area and carpet area?

Livable area refers to the total area that can be used by the occupants, excluding internal walls’ footprint. Carpet area, as defined by RERA, is the area within the four walls, including the thickness of inner walls, but excluding shafts and balconies.

How are you better than your competitors?

Our thoroughness and depth of inspections, combined with decades of experience, give us an edge over others. We are a dedicated quality audit engineering consulting firm focused purely on construction quality management.

Why is the cost of a home inspection higher for villas compared to flats?

In addition to inspecting internal areas, we also inspect the external area, terrace, swimming pool, and landscape of villas, which involves additional work and cost.

Why do we need to pay in full before your visit to the site?

We require full payment to confirm the booking and allocate resources. This policy ensures commitment and accountability.

What if the payment is made and your team does not visit the site?

We have followed this policy for the past 7 years without any issues. As a registered corporate entity, we are accountable to many government authorities.

Why do we need to pay for a De-Snag inspection?

De-Snagging or re-inspection is an optional service offered to check if previously identified issues have been rectified. It is not included in the initial offering as some clients prefer to check these themselves.

Do you check the structural part of the building?

We do not conduct structural inspections involving core samples. However, we identify and report any structural distress symptoms for further evaluation by structural engineers.

What is a De-Snag inspection?

De-Snagging or re-inspection involves visiting the property a second time after the initial issues identified are rectified, to ensure the problems have been resolved.

Is a De-Snag inspection included in the packages?

No, it is a separate service.

What additional observations are included in General Observations?

General Observations include non-specific points such as ceiling height, cleanliness, functional weep-holes in doors and windows, etc.

What is General Observation In-Depth?

In addition to general observations, we also check the make of CP fittings, sanitary fittings, and electrical fixtures.

How do you report the type or make of items used?

We report the findings of what is installed on-site by observation, without comparison.

What is a 360-Degree Video?

A 360-Degree Video captures the interior area of your home using a special camera, allowing a comprehensive view of the house.

What is a Builder’s Specifications check?

This involves comparing what was promised by your builder with what is actually installed on-site, such as CP and sanitary fittings, electrical fixtures, and TV and telephone point provisions.

Do you need my presence on the day of inspection?

Your presence is welcome but not mandatory.

How can you complete the inspection if builders do not allow third-party auditors?

We will explain the process to you when you get on the phone with us.

What does Report Review by Senior mean?

After the engineering team performs the audit, the findings are reviewed by a senior with extensive experience to ensure accuracy and completeness.

Why does it take 3 days to deliver the report?

We take 3 working days to ensure thoroughness and accuracy. Expedited delivery is available for an additional fee, contingent on availability.

Can we get the report early?

Expedited delivery is available for an additional fee.

Can you conduct the inspection in our absence and provide videos and photos?

Yes, we can conduct the inspection in your absence and share a walk-through video if it is within your agreed scope of services.

How much prior notice do you require?

We require a minimum of 12 hours advance notice.

How many people will visit for the inspection?

Generally, 1 engineer and 1 electrician will visit. For larger properties, additional personnel may be required to ensure timely completion.

How much time will the inspection take?

An average-sized home inspection takes approximately 4–4½ hours.

What is dampness?

Dampness refers to the presence of unwanted moisture in the structure of a building, which can cause damage and health issues.

What are the causes of dampness in walls?

Dampness in walls can be caused by water leakage, poor drainage, inadequate waterproofing, or high humidity levels.

What are the signs of dampness in a house?

Signs of dampness include mould growth, peeling paint, water stains, a musty smell, and damp patches on walls and ceilings.

How can dampness affect your home?

Dampness can lead to structural damage, health problems like respiratory issues, and an unpleasant living environment.

How can you prevent dampness in walls?

Preventing dampness involves ensuring proper drainage, waterproofing, ventilation, and repairing leaks promptly.

What are the different types of damp?

The different types of damp include rising damp, penetrating damp, and condensation.

How do you treat dampness in internal walls?

Treating dampness involves identifying and eliminating the source of moisture, repairing any damage, and improving ventilation.

What tools are used to detect dampness?

Tools used to detect dampness include moisture meters and thermal imaging cameras.

Why is it important to address dampness issues promptly?

Addressing dampness promptly prevents further damage, reduces repair costs, and maintains a healthy living environment.

Can dampness issues be included in a Home Inspection?

Yes, a Home Inspection can include checking for signs of dampness and assessing the condition of waterproofing and drainage systems.

What is RWA HOTO?

An RWA HOTO (Resident Welfare Association Handover-Takeover) Audit is a critical process in transferring ownership and responsibility of a housing project from the builder to the Residents’ Welfare Association. It ensures that all installations, amenities, and documentation are in proper condition as per the agreed specifications.

Why is HOTO necessary?

The HOTO Audit is crucial for ensuring that the assets are in good working condition before being handed over to the RWA. This due diligence prevents the RWA from incurring additional costs on assets that may not be in the best condition.

Who conducts the HOTO audit?

An external audit agency, usually hired by the RWA, conducts the HOTO audit to ensure compliance and rectify any discrepancies. It is advisable to engage a professional company with domain experience and expertise in the required disciplines.

What happens after the HOTO audit?

The audit findings are shared with the builder for rectification of any identified issues or shortcomings.

Can RWAs handle HOTO audits themselves?

Due to the complex and technical nature of HOTO audits, it’s advisable for RWAs to engage professional agencies with expertise in various engineering disciplines.

Can a Facility Management Service (FMS) company perform the HOTO Audit?

While Facility Management Service companies can assist in the takeover, they may not have the expertise in the construction process to understand and identify all potential issues. Therefore, engaging a third party with expertise and no conflict of interest is recommended.

What are the implications of an improper HOTO without an audit?

 An improper HOTO without a thorough audit can lead to significant issues, such as taking over malfunctioning assets, legal troubles due to missing statutory documents, and additional costs for rectification of unnoticed deficiencies.

What should be included in a HOTO Audit checklist?

A HOTO Audit checklist can include:

  • Inspections of common areas like basements, gardens, lifts, generator sets, WTP, STP, swimming pools, clubhouses, etc.
  • Maintenance and safety certificates for lifts, generators, and other equipment.
  • As-built drawings and manuals for all installations and equipment.
  • List of all vendors, contracts, and service agreements.
  • Completion certificate and other relevant certifications.
What are the main components of the HOTO process?

The HOTO process typically includes:

  • Quality Audit: Ensures all installations are done correctly.
  • Design Audit: Checks the adequacy of the building services provisions.
  • Documentation Audit: Verifies all necessary documents are handed over.
  • AMC Advisory: Ensures all required Annual Maintenance Contracts are in place.
  • In-depth Audits: Specific audits of facilities or issues as desired by the RWA.
What does a Quality Audit cover?

It includes inspection of construction workmanship, amenities, utilities, and safety systems, focusing on both civil engineering and MEP aspects.

How are common areas audited?

Areas like basements, lifts, electrical rooms, fire fighting systems, and parking are thoroughly checked for quality and compliance.

What tools are used in Quality Audits?

Advanced tools like moisture metres and thermographic imagers are used for detailed inspection and analysis.

Why is Quality Audit important in HOTO?

It identifies poor-quality work or compliance issues, which, if unaddressed, could lead to additional costs for the RWA.

What is a Design Audit?

A Design Audit checks the adequacy of building services against project requirements and National Building Code standards.

How does Design Audit help RWAs?

It ensures that facilities like sewage treatment plants, electrical transformers, and fire fighting systems meet the complex’s full occupancy needs.

What aspects are covered in Design Audits?

The audit covers electrical works, plumbing, fire fighting installations, and their compliance with design and safety standards.

Who conducts the Design Audit?

Design audits are carried out by professionals with expertise in architectural, plumbing, electrical, and firefighting consultation.

Why is the Design Audit crucial?

It prevents future surprises or rectifications, ensuring the builder addresses any issues during the HOTO process.

What is involved in a Documentation Audit?

This audit ensures that all necessary construction, operational, and statutory documents are handed over by the builder.

What documents are typically audited?

Documents like building plans, NOCs, operational manuals, and statutory compliance certificates are audited.

Who should conduct the Documentation Audit?

This audit is usually performed by professionals well-versed in legal and technical aspects of property management.

What happens if documents are not in order?

Missing or incomplete documentation can lead to operational challenges and legal issues for the RWA.

What is an AMC Advisory in HOTO?

AMC Advisory ensures that Annual Maintenance Contracts (AMCs) for various equipment and facilities are in place and comprehensive.

Why is AMC Advisory needed?

It optimises expenditure for the RWA by ensuring essential AMCs cover all necessary aspects without unnecessary costs.

What does AMC Advisory check?

It scrutinises the comprehensiveness, periodicity, and hidden costs of each AMC.

Who should oversee AMC Advisory?

AMC Advisory should be managed by experts who can evaluate the technical and financial aspects of AMCs.

What are the consequences of inadequate AMCs?

Inadequate AMCs can lead to unanticipated maintenance issues and financial strain on the RWA.

Who engages Nemmadi for Inspection of properties in a project?
It is the project owner i.e. builder /developer appoints Nemmadi
Will Nemmadi, also provide inspection service to an individual client in the same project while working for the builder?
Definitely not. While builder has engaged Nemmadi in a project, we do not provide service to individual owners in the same project as it will be conflict of interest.
When engaged by a builder, will not the inspection be biased in favour of the builder?
We are a third party providing an impartial assessment of the quality without any bias. We along with our parent company have an impeccable record of unbiased working which guards our long standing reputation in the industry.
How does inspection by Nemmadi help a builder/developer?
When appointed by the builder, we inspect from the perspective of his customer. When snags are cleared before hand over, it enhances his reputation as well as our integrity.
Will not the builder be inviting unnecessary trouble by appointing Nemmadi?

Anyway builder has to face his customers and answer difficult questions and clear the issues demanded by the customers. This transaction involves unpleasantness and may lead to, not so good experience by customers ultimately feeling dissatisfied.

Whereas by appointing Nemmadi, the issues that would be raised by the customers, will be resolved proactively. This eases the difficult process of handover and customer experience will be pleasant one thus enhancing their confidence and subsequently the brand value of the builder.

We have our own in-house Quality team. Why do we need Nemmadi?

Good news but think it over.

Being the members of same organisation and transacting with each other on many issues day in and day out, unbiased opinion of each other’s work can hardly be expected. In extreme case, collusions cannot be ruled out.

Nemmadi being an external agency, does not have any such compulsion. We follow stringent disciplinary policy, to ensure our employees work without any fear or favour.

How does Nemmadi deliver better than in-house Quality team?
Team Nemmadi is selected carefully and trained extensively by professionals of 30+ years of experience on variety of projects and issues. Their exposure to different projects and with use of modern equipment and gadgets, make them versatile.
How will we be charged for services by Nemmadi?
Each project is unique in nature and scope varies drastically. So the charges will be mutually agreed upon after detail study of the project and deliverables.
Does Nemmadi certify after inspection?
Yes. After first inspection a snag report will be issued. Builder has to carry out rectifications and offer for re-inspection. Nemmadi will inspect again to verify the status and certify only after the standards are met to their satisfaction.
How will the inspection be carried out?

NEMMADI.IN shall use sound and professional principles and practices for the performance of the Services and shall reflect NEMMADI.IN’s knowledge, skill and judgment.

NEMMADI.IN shall communicate to the CLIENT all observations made and data obtained by us in the course of our affiliation with the CLIENT.

How do I authorize “Nemmadi” to inspect?

The CLIENT shall formally introduce NEMMADI.IN to the developer/builder as his authorized representative to carry out the inspection of the Premises and that the builder/developer shall offer all assistance and information to NEMMADI.IN to carry out its services effectively. If client cannot come personally, an authorization letter/mail shall be given in the format shared.

The CLIENT shall ensure that NEMMADI.IN and its representatives shall have unhindered access to premises for inspecting.

What are the limitations of liability?

NEMMADI.IN and the CLIENT shall hold each other saved harmless and indemnified from any loss, claim, awards of damages, suit, litigation, demands arising out of

  • breach of this Agreement or
  • misrepresentation

Further the CLIENT shall keep the NEMMADI.IN saved harmless and indemnified from all costs and consequences suffered by NEMMADI.IN for performance of the Services as per the terms of this Agreement.

Notwithstanding anything stated the maximum liability of NEMMADI.IN relating to Services shall in no event exceed 10% of the total fee to be paid pursuant to the Agreement

Who will have sole rights /ownership of the report?
The inspection and report thereof are for the use of CLIENT only. NEMMADI.IN shall be the sole owner of the report and all rights to it. The CLIENT will have no automatic right to use the report as evidence or in whatsoever manner in any litigation between him and the builder/developer or any other party. CLIENT may use the report in litigations described above only on express written permission of the NEMMADI.IN, on having agreed to bear all the incidental expenses and compensation for the time spent by the Nemmadi.in in this regard.
Is there any guarantee after the inspection and reporting?
NEMMADI.IN’s inspection of the Premises and the report thereof are in no way a guarantee or warranty either express or implied, regarding the future use, operability, habitability or suitability of the home/building or its components. The guarantee or warranty is deemed vested with the builder/developer from whom the CLIENT is acquiring the Premises.
What are the liabilities of nemmadi.in post inspection?
NEMMADI.IN will carry out the inspection in good faith of readily and easily accessible areas for apparent defect and assumes no liability for cost of repair and replacement of unreported defects and deficiencies either current or arising in the future as concealed or latent defects. CLIENT acknowledges that the liability of the NEMMADI.IN, its agents and/or employees, for claims or damages, costs of defense of suit, legal fees and expenses arising out of or related to the NEMMADI.IN’s negligence or breach of any obligation under this Agreement including errors or omissions in the inspection or the report, shall be limited to liquidated damages of maximum 10% of the fee paid and this liability shall be exclusive.
The Parties agree that any litigation that arises out of this Agreement shall be filed only in the courts in Bengaluru, Karnataka.
Is this inspection contract transferrable?
This Agreement is neither transferable nor assignable.